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We search up to sites for the lowest prices. Spa day. Review of Macdonald Kilhey Court. More Show less. Date of stay: September Trip type: Traveled solo. Ask joannad about Macdonald Kilhey Court. Thank joannad. See all 1, reviews. Nearby Hotels. Haigh Hall Hotel. View Hotel. Free Wifi. Free parking. Britannia Wigan Hotel. Bel Air Hotel. The Brocket Arms Hotel. Holiday Inn Express Wigan. Special offer. Visit hotel website. Mercure Wigan Oak Hotel. Mercure Bolton Georgian House Hotel.

Premier Inn Chorley South Hotel. View more hotels in Standish. Reviews 1, Write a review. Filter reviews.

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Traveler rating. Excellent Very good Average Poor Terrible Traveler type. Time of year. Language All languages. All languages. English 1, German 2. Dutch 1. Show reviews that mention. All reviews spa break spa facilities lovely grounds main building lovely hotel executive room small pool afternoon tea evening meal wedding breakfast enjoyable stay full english food was lovely wedding venue bar area stayed for one night treatment.

Review tags are currently only available for English language reviews. Selected filters. Updating list Reviewed September 18, Sales Meeting. Trip type: Traveled on business. Review collected in partnership with this hotel This business uses tools provided by TripAdvisor or one of its official Review Collection Partners to encourage and collect guest reviews, including this one. Ask Condor54 about Macdonald Kilhey Court. Thank Condor Report response as inappropriate Thank you.

We appreciate your input. Reviewed September 18, Wedding Guest. Room tip: Make use of the facilities. Trip type: Traveled with friends. Thank Maria P. Reviewed September 17, Spa break. Trip type: Traveled as a couple. Thank Louise H. Reviewed September 15, Friendly and exceptionally helpful staff. Thank BenMockRock.

The Spa at The Macdonald Kilhey Court & Spa, Wigan

Reviewed September 14, via mobile Fruit flies. View more reviews. Previous Next 1 … 69 70 71 … TripAdvisor LLC is not responsible for content on external web sites. Taxes, fees not included for deals content. About Us Help Center. United States. Thats the only part l didnt like. Only the statement room and sauna worked at the spa, the other facilities had been out of order for several months. This wasn't communicated to us on our arrival.


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We where unable to book any additional treatments we rang a few days before to book and was informed that these could be booked on the day, however this was not the case! We where not shown round and staff very unhelpful. This is a terrible place to have a spa day. The manager was uninterested in our complaints and the spa staff cut our treatments short and were told to not to tell us by the manger that we had complained to about our lunch! If I could give 0 stars then I would.

Value for money treatments were amazing staff fabulouse thank you xx. Spa was in need of a refurbishment, the ceiling tiles look as if they are about to fall off the ceiling, tiles are missing coming out of the sauna door, this is a hazard and could cause injury.


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The sauna wasn't working at first so we had to get somebody to deal with it. Two rooms were not in use at all so didn't really get whole spa experience as expected. In the relaxation area before going in for treatment, all you could hear was a constant banging of a door on the floor above so unable to really relax. Amazing hotel Best message Iv ever had.

Reviews | Macdonald Kilhey Court Hotel | MyHotelBreak

Very relaxing staff were lovely. Spa treatments were great, very relaxing. The swimming area was clean and had most things you would want including steam, sauna, jacuzzi and pool. We all really enjoyed our treatments felt very relaxed.

Property's guest policies

All the therapists where extremely experienced and very nice. Would reccommend the spa to friends. So relaxing loved everything about it Did not want to leave. Sorry your filter options returned no results. Overall Rating for this hotel 6.

Room Comfort 0 8. Location 0 8. It was fab,very quiet place. It was so beautiful, rooms were very clean, beds were very comfortable and the dinner was scrumptions. Had an amazing time!! Accommodation was clean, service in the restraunt was exceptionally slow. The restraunt was not busy at the time, however this may be due to the 2 weddings going on. Staff brillant relaxing girly weekend away defiantly will book again thank you xx. We booked a little break away for friends as i was recently bereaved and a few other friends had recently been through some tough times.

The rooms were ok however, out of the 4 rooms we had booked 2 of the showers were not working, we also felt that the bathrooms were very outdated. The food was excellent and the 2 stars for the staff were for the lovely man who served us dinner and the ladies who served us breakfast. The man on reception we found extremely rude, we could not get anybody to serve us in the bar, bearing in mind there were 8 ladies willing to buy a few drinks behind the bar.

All in all very disappointing, we were made to feel that we were in the way at night, after our bad times recently we wanted a few drinks, a laugh and to let our hair down bur felt we were not able to do that. Food was excellent. While set in a beautiful place, this stay was very disappointing. When we arrived the receptionist didn't even give us eye contact.

Just told us to sign the papers, asked what time we wanted dinner and gave us the room key. Had to ask other members of staff when check out was, what costs are covered in the dinner etc.


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On our way to the room we saw dirty dishes on the floor and laundry baskets in the hallway. Two glasses were left on the floor outside of our room and when we walked in we saw we only had one glass so I assume the glasses outside on the floor were for us. The room was not very clean as there was mould on the window. We eventually found out we were entitled to 3 courses but we only had two because there was little to no vegetarian options. Then we were charged for ordering chips even though we only ordered 2 out of 3 courses. Breakfast finished at but again we were not informed when we checked in so missed this.

Whole trip was disappointing. Totally disappointed. Rooms are lovely but it was quite hot through the night which made it slightly uncomfortable. Most staff were lovely but the service was not the best.

Highlights

The food was a highlight, it was delicious but drinks were particularly expensive, even for a hotel! Overall I would stay there again. The bedrooms were very comfortable with everything we needed in. The only thing I would complain about was it was extremely cold inthe dining room, and the drinks were quite expensive. The staff where very helpful and pleasant. Spotless bedroom comfortable beds. Good food.